Alster-Hof - Hamburg

Esplanade 12, Hamburg, Germany, 20354show map
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Rooms and Guests
0Guests / room
Highlights
8
FabulousBased on  666 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Family Hotels in Germany

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Overview

Hotel Alster-Hof is a 3-star property offering a sunbathing terrace and an indoor swimming pool in the center of Hamburg. Hotel Alster-Hof has been welcoming guests to its functional rooms since 2008.

The hotel is located in a shopping area of Hamburg, within a 10-minute walk from Europa Passage and about 500 meters from Jungfernstieg. Set within a 10-minute walking distance from Hamburg city center.

The comfortable hotel offers easy access to exhibition centers and trade fairs.

Hotel Alster-Hof is located within a 15-minute drive from Hamburg airport.

Rooms

Hotel Alster-Hof features rooms with a bright interior that come with wireless internet, a laptop-compatible safe, coffee/tea makers, a personal computer and a work desk for a pleasant stay in Hamburg. They provide large bathrooms with a shower, a hairdryer and free toiletries.

Eat & Drink

A buffet breakfast is offered at the bar. The brew pub Hofbrauhaus Hamburg is about 50 meters from the property.

Services

Guests can benefit from car rentals available at the hotel.

Relax

The beach facilities include sunbeds and sun loungers. The property offers a gym and a fitness room to keep shape.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Paid Public parking is possible at a location nearby.

Year renovated:   2012.  Number of rooms:   108.

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Facilities
Free Wi-Fi

Free Wi-Fi in public areas

Parking

Paid parking

Luggage storage
24-hour services

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant buffet

Fitness/ Gym

Fitness centre

Swimming pool

Indoor swimming pool

Spa and relaxation

Jacuzzi

Massage

Solarium

Sauna

Sports & Fitness

  • Fitness centre

Services

  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Medical facilities service
  • Shoe shine service

Dining

  • In-room breakfast
  • Restaurant buffet
  • Bar/ Lounge area

Spa & Leisure

  • Indoor swimming pool
  • Sun loungers
  • Sun terrace
  • Garden area
  • Solarium
  • Sauna
  • Jacuzzi
  • Massage

Room features

  • Heating
  • In-room safe
  • Mini-bar
  • Dressing area
  • Ironing facilities

Bathroom

  • Bathroom
  • Shower
  • Free toiletries

Media

  • Flat-screen TV
  • Telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 2 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 2 yearsCotFREEExisting beddingFREEAll children3 - 12 yearsExisting beddingFREEExtra bedChildren above
12 years or adults
Extra bed
Maximum capacity of extra beds in a room is 1. 
PetsPets are allowed on request.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Congress Center HamburgCongress Center Hamburg1700 ft
JungfernstiegJungfernstieg1400 ft
LevantehausLevantehaus3300 ft
Planten un BlomenPlanten un Blomen2000 ft
Stephansplatz underground stationStephansplatz underground station400 ft
Jungfernstieg underground stationJungfernstieg underground station1400 ft
Rathaus underground stationRathaus underground station2700 ft
Mönckebergstraße underground stationMönckebergstraße underground station3000 ft
Messehallen underground stationMessehallen underground station3000 ft
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Hofbrauhaus HamburgHofbrauhaus Hamburg100 ftEsplanade 6
Restaurant Kleinhuis- Weinrestaurant, Weinbar, CateringRestaurant Kleinhuis- Weinrestaurant, Weinbar, Catering100 ftEsplanade 11
MatsumiMatsumi300 ftColonnaden 96
Curry ClubCurry Club200 ftEsplanade 22
Ristorante da DonatoRistorante da Donato300 ftColonnaden 47
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Hamburg Central StationHamburg Central Station4300 ft
Hamburg Central Bus StationHamburg Central Bus Station4600 ft
Altona MuseumAltona Museum2.4 mi
Hamburg PlanetariumHamburg Planetarium2.7 mi
Hamburg FairHamburg Fair3700 ft
ALLEE THEATER GmbHALLEE THEATER GmbH2.0 mi
Allee TheatreAllee Theatre2.0 mi
Altonaer TheatreAltonaer Theatre2.4 mi
Thalia TheatreThalia Theatre2.7 mi
Port of HamburgPort of Hamburg1.3 mi HamburgGermany
ReeperbahnReeperbahn1.3 miHamburger Berg 1
Barclaycard Arena HamburgBarclaycard Arena Hamburg4.4 miSylvesterallee 10
Ohlsdorf CemeteryOhlsdorf Cemetery4.6 miFuhlsbuettler Str. 756
Helms MuseumHelms Museum6.8 miMuseumsplatz 2
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Getting around
Airports
Hamburg Airport (HAM)5.0 mi
Finkenwerder (XFW)6.5 mi
Train
Hamburg Dammtor station1400 ft
Underground
Stephansplatz underground station700 ft
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Reviews
8.2
FabulousBased on  666  reviews

Rating by category:

10.0
Location
8.0
Rooms
10.0
Service
10.0
Dining
  • 9.6
    Exceptional

    The staff at this hotel were charming and very friendly. The bedroom and bathroom were small but very clean and breakfast was excellent.

    The noise of the other guests in the corridor and bedrooms was awful. Why do people have to turn their tv up so loud??

  • 7.4
    Very good

    The location was very helpful to visit in a walking distance the historical places in the city and the shoping area. The breakfast was very good for the category of the hotel.

    Few days after my reservation I realised, visiting your site again, that were new prices lower than what I had!...

  • 7.0
    Very good

    1. A recentry renovated room, including shower room, was very carefully cleaned 2. Romm is enough large for the interesting price. 3. No expensive dishes (smoked salmon, famous italian ham of Palma, etc), but ingredients for Breakfast are very finely selected: plenty of fresh and tasty fruits (even in 5 star hotels, fruits are too young and not sufficiently matured); no Cappucino, but good and very hot coffee served with hot milk; fresh and crispy bread including wholeweet bread.

    1. Though I requested a room with bath tub, they couldn't provide me; there was only a shower (but hot water supply was enough strong with a remouvable shower head). 2. Automatic ventilation system in shower room is a bit noisy (morning and evening, stop at night-time). 3. for boiling water (BaselerHof Hotel, next door, has it; but room is smaller). 4. At the front desk on my arrival, an elderly man said that 1 hour connection for 5 Euros can be sprittable for several days of my stay, but actually, it was only for one hour "consecutive"; an hour later, even though I properly "logged-out" from Telekom site, it has been expired. (Prepayed card for 1 hour has been sold out, and I purchased via on-line.) Two days after, a front reception lady said that only 600 mintues (about 20 Euros) connection can be sprittable for 30 days. I, then, with wrong information, payed multiple times for Internet connection. Well, it was during Easter Holyday, and staffs were all elderly people (one person at night time was very kind). During normal days, for other customers, young and competitive staffs would be able to provide a correct information, I hope. At least, in my room #425, Telekom's internet access speed was not bad.

  • 8.2
    Fabulous

    A very good hotel right in the center of Hamburg. Near to Underground station, Central station and shopping. Large rooms with a very fresh bathroom. Excellent breakfast and efficient breakfast staff.

    WiFi was not free of charge.

  • 10.0
    Exceptional

    Excellent hotel and very very clean. The breakfast was lovely a great selection and very fresh. The staff are very friendly and helpful. The hotel is literally a minutes walk from the U Bahn. Would recommend this hotel 100%. Very close to Aster lake. Bars and restuarants are very close by.

    Only small complaint a double is two single beds pushed together with the wooden edges down the middle.

  • 8.8
    Superb

    Staff is very helpfull. Breackfast is fine. Free sauna and fitness room. Exelent location.Good choice for money.

    Rooms from the street side may be considered as noisy.No free parking around hotel. Parking with parkschine tickets only. Free parking: Sat after 16h and during Sun.

  • 10.0
    Exceptional

    Everything is very nice, clean, very well organized

  • 9.6
    Exceptional

    Reception staff were so friendly ad helpful as well as very professional and efficient. Very personal and helpful service. I received a complimentary upgrade from a single to a double room. Price and location excellent. Nice breakfast. Lovely room

  • 9.2
    Superb

    What I liked best is the nice spacious functionable bathroom, good mattress, and clean carpeting. The breakfast was exceptional, and the service very friendly. The bar man too went out of his way to make us all fit in the small bar area and served us salty chips and peanuts with our drinks. Very central, ideal for shopping.

    The only think I missed in the hotel was a kettle and some cups to make that cup of tea or coffee in the room. Or in my case to make a warm drink for my daughter before she went to sleep. (6 years)

  • 8.2
    Fabulous

    It is a small hotel and therefore friendly and efficient, with a personal touch. Breakfast buffet was very good. Very clean...

    It was only a small thing which irritated me - the old man who staffs the bar of an evening was a little too eager to talk about Hitler!! Not perhaps the most illuminating or rewarding subject for informal conversation.

  • 8.8
    Superb

    The hotel is very well located, in the city centre, the parking was free (during the weekend), and walking distance from almost everything one would like to see in a short stay in Hamburg. The personnel are very kind and helpful, they speak fairly good English and give very good tips on how to sight see the city in short time. The facilities of the hotel are very good, very clean and comfortable rooms, excellent breakfast. I highly recommend it.

  • 9.6
    Exceptional

    This hotel is ideally located for anybody travelling to Hamburg for business or shopping.

  • 6.2
    Good

    Good location immediately close to the U-Bahn and S-Bahn. Friendly staff. Above-average breakfast.

    Wi-fi non reaching the rooms!

  • 8.8
    Superb

    Location is excellent, a short and very scenic walk from the Hauptbahnof and shopping centre. Facilities in the hotel were very good, the breakfast was fine and the cleaning staff are extremely quick and thorough. Hamburg is an expensive city so I would consider the Alster Hof pretty good value for money.

  • 10.0
    Exceptional

    The Location, easy to the train buses and just in the city center. With all the restaurant next door. This is my second time in it.

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Highlights
8
FabulousBased on  666 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Family Hotels in Germany

Use Badge
Good to know
Check-infrom 2 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 2 yearsCotFREEExisting beddingFREEAll children3 - 12 yearsExisting beddingFREEExtra bedChildren above
12 years or adults
Extra bed
Maximum capacity of extra beds in a room is 1. 
PetsPets are allowed on request.
Cancellation
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Getting around
Airports
Hamburg Airport (HAM)5.0 mi
Finkenwerder (XFW)6.5 mi
Train
Hamburg Dammtor station1400 ft
Underground
Stephansplatz underground station700 ft
+ More- Less
Check rooms and rates
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Check-in
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Rooms and Guests
0Guests / room
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